Privacy Policy

BC Game App's Privacy Policy — Your information is safe with us

When you use the BC Game App, certain personal information is shared with us. This privacy policy clearly explains what data we collect, why we collect it, how we keep it secure, and what rights you have.

Last updated: January 2026
1. Introduction

Using BC Game App means you trust us — and we take that seriously. This Privacy Policy is a legal document explaining how BC Game App handles your personal information.

This policy applies to both the bcgameapp.pro website and the BC Game App mobile application. Whenever you register, log in, or use any of our services, you are automatically agreeing to this Privacy Policy.

BC Game App believes protecting user data is a fundamental right. We comply with GDPR and international data protection standards. Your data is never sold or shared with any unauthorised third party.

Please Note: This Privacy Policy may be updated at any time. You should check this page regularly. We will notify you by email of any significant changes.

2. What Information We Collect

BC Game App only collects information necessary to provide its services. We do not ask for anything beyond that. The table below details what is collected:

Type of Information Example Why it is needed
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, phone number Account Verification & Support
Financial information Payment methods, transaction history Deposit & Withdrawal Process
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming activity Betting history, game logs, session duration Service improvement & responsible gaming
Cookie data Site usage patterns, preferences Providing a Personalized Experience

BC Game App does not collect any information beyond what is listed above. We have no need for your health, political, or religious data — and we will never ask for it.

3. How Information Is Collected

BC Game App collects information through several methods. You have the right to know about each one:

  • Direct collection: Information you provide at registration — such as your name, email, phone number, and so on.
  • Automatic collection: While you use the site, your IP address, device information, and browsing patterns are collected automatically.
  • Via cookies: Our site uses cookies to store your preferences and session data.
  • From third parties: Information may be confirmed with payment processors or identity verification agencies.
  • During KYC verification: When you upload documents for identity verification.

Important: BC Game App will never ask for your password, bank PIN, or OTP over phone or email. If you receive any such message, it is a scam — report it to support immediately.

4. Why We Use Your Information

BC Game App uses your data only for defined, legitimate purposes. It is never used for anything beyond what is necessary or authorised.

  • Account management: To create, verify, and secure your account.
  • Service delivery: To provide uninterrupted gaming, deposit, withdrawal, and other services.
  • Security Assurance: To prevent fraud, money laundering, and multiple account creation.
  • Legal compliance: To meet regulatory requirements and comply with KYC/AML obligations.
  • Service improvement: To analyze user experience and improve the platform.
  • Contact: To send you important updates, bonus offers, and support messages.
  • Responsible Gaming: To identify problematic gaming patterns and provide support.

BC Game App never sells your data to advertising companies. If you no longer wish to receive promotional emails, you can unsubscribe at any time.

5. Data Sharing Policy — Who We Share With

BC Game App never sells your information. In limited cases, specific data may be shared with trusted partners, and every such instance is covered by strict agreements.

  • Payment Processors: Necessary information is shared with bKash, Nagad, or a crypto gateway to process your deposits and withdrawals.
  • KYC service provider: Document information is verified with approved third parties for identity verification purposes.
  • Game software provider: Minimal data required for game operation is shared with game partners.
  • Law enforcement: We are required to share information with government authorities when mandated by a court order or legal obligation.
  • Regulatory Authority: Information required for audits by the gaming licence authority.

Our Commitment: Outside of the above, BC Game App never shares your personal information with any other individual or organisation. Every third party is contractually bound to uphold our privacy standards.

6. Data Security Measures

BC Game App uses state-of-the-art technology to keep your data secure. Our security is multi-layered — far more than just a password.

  • 256-bit SSL Encryption: All data is encrypted from your browser to our servers.
  • AES-256 Storage Encryption: Data stored on our servers is also secured with strong encryption.
  • Two-Factor Authentication (2FA): An extra layer of security can be added to your account.
  • Firewall & DDoS Protection: Servers are kept protected against cyber attacks.
  • Regular Security Audits: Regular security testing by independent third-party experts.
  • Suspicious Activity Monitoring: Automated systems monitor for unusual logins or transactions around the clock.

Keep in mind — no one can guarantee 100% security online. So keep your password strong, enable 2FA, and report anything suspicious to us right away.

7. Cookies Policy

BC Game App uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

  • Essential cookies: Essential for login sessions and site security — the site cannot function without these.
  • Functional cookies: To remember your language preferences and account settings.
  • Analytics Cookies: To understand which parts of the site are used most — fully anonymized data.
  • Security Cookies: To prevent fraud and bot activity.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may cause some features of the site to stop working properly.

8. Your Data Rights

As a BC Game App user, you have several important rights over your own data. These rights are protected under GDPR and international privacy law.

Right to Access Your Data

You can request to see what information we hold about you at any time.

Right to Rectification

If any of your information is incorrect, you may submit a request to have it corrected.

Right to Erasure

You have the right to request deletion of your data in certain situations — unless there is a legal obligation to retain it.

Right to Restrict Processing

You may request to restrict or stop the use of your data in certain circumstances.

Data Portability

The right to receive a copy of your data in a machine-readable format.

Right to object

You can object to your data being used for marketing or profiling purposes.

To exercise your rights: Email us at [email protected]. We are required to respond to your request within 30 days.

9. Protection of Minors

BC Game App is strictly prohibited for users under 18. We do not collect or store personal information from minors under any circumstances.

Age is verified at registration, and identity documents confirming age are mandatory as part of the KYC process. If a minor registers by mistake and this comes to our attention, the account will be immediately closed and all associated data permanently deleted.

A note for parents: If your child has accidentally registered on this site, contact our support team immediately. We will take swift action.

10. Policy Changes & Updates

BC Game App may update this Privacy Policy from time to time. Changes may arise due to business updates, legal requirements, or the introduction of new services.

  • You will be notified in advance by email of any significant changes.
  • The date of any changes will be noted at the top of the page as "Last Updated".
  • Continued use of the site after any changes constitutes acceptance of the updated policy.
  • If you object to any changes, you may request that your account be closed.

Make it a habit to check this page regularly. Staying informed is key to keeping your data protected.

11. Contact Us

For any questions, requests, or complaints related to our Privacy Policy, please reach out to our dedicated privacy team.

  • Email: [email protected]
  • Response time: Within 24–72 hours
  • Live Chat: Get instant help from the chat button in the bottom-right corner of the site.

We take every request seriously and are committed to responding within the timeframe required by law.

Our Commitment

Why is BC Game App the best choice for your privacy?

We don't just say it — we back it up with technology and policy that keeps your data secure.

Zero Data Sale Policy

BC Game App never sells your personal information to third parties. Your data belongs to you — that is a core principle we stand by.

Military-grade encryption

Every transaction and personal detail is protected with 256-bit SSL and AES-256 encryption.

GDPR-Compliant Platform

We comply with GDPR, the international data protection standard and one of the strictest privacy laws in the world.

Regular Independent Security Audits

Regular cybersecurity audits are conducted by third-party experts to ensure any vulnerabilities are addressed immediately.

Your Data, Your Control

View, correct, or request deletion of your data at any time — full control is in your hands.

24/7 Dedicated Privacy Support

Our dedicated team is available 24/7, seven days a week, to assist with any privacy-related queries.

FAQ

Have questions about the Privacy Policy?

Find answers to the most frequently asked questions here.

No, never. BC Game App has a strict zero data sale policy. Your personal information is never sold or rented to advertisers, data brokers, or any third party. Information is only shared with approved partners strictly for service delivery purposes.

Yes, you can request deletion of your data under certain circumstances. However, some information may need to be retained for a period of time due to legal obligations or ongoing disputes. Email us at [email protected] and we'll respond within 30 days.

KYC documents are typically retained for up to 5 years after account closure, as required by law. This is a requirement under AML and anti-money laundering regulations. These documents are stored under strict security.

Yes, every promotional email includes an "Unsubscribe" link at the bottom. Clicking it will stop all future promotional emails. Note that important emails related to account security and transactions cannot be turned off.

Reach us via live chat or at [email protected]. We'll suspend the account and launch an investigation promptly. Keeping 2FA enabled significantly reduces the risk of such incidents.
Get Started Now

Start playing on a safe and transparent platform

Read through BC Game App's Privacy Policy? Go ahead and register with confidence to enjoy the best gaming experience.

বাংলা